Privacy Policy

Data controller

The controller is AQUAVANCE GLOBAL LTD, company number 17331319, whose registered office is 9 Thornmarsh Close, Stoke Gifford, Bristol, BS34 8AT, United Kingdom. You can contact the company at info@aquavanceglobal.com.

This policy applies to aquavanceglobal.com and related B2B communications. Last updated: 9 August 2026.

Information we may receive

The website form does not store or directly transmit information to AquaVance: it prepares an email on the visitor's device. AquaVance receives the information only when the visitor chooses to send that email or communicates through another channel.

• Name and professional contact details.
• Company, role, country or market.
• Enquiry type and message content.
• Technical or commercial information the sender chooses to provide.
• Basic technical data generated when the hosting service is accessed, such as IP address, date, browser and security logs, where processed by the hosting provider.

Purposes and lawful bases

We process information to respond to enquiries, assess technical or distribution opportunities, maintain professional communications, protect website security, manage commercial relationships and comply with legal duties.

Depending upon the context, our lawful bases may be our legitimate interests in developing and administering B2B relationships, taking requested steps before entering into a contract, performing a contract, compliance with a legal obligation, or consent where specifically required. Where we rely upon legitimate interests, we consider necessity and the individual's rights.

Recipients and service providers

We do not sell personal data. Information may be accessible to providers supporting hosting, email or IT services; professional advisers; authorities where legally required; and potentially relevant manufacturers or distributors where necessary to assess an opportunity.

We will share information with a prospective counterparty only where there is a legitimate professional purpose and will apply reasonable data-minimisation and confidentiality measures. Senders should not include sensitive personal data or unnecessary confidential information in an initial enquiry.

International transfers

AquaVance develops relationships between the United Kingdom and Latin America. A particular opportunity may therefore require certain professional personal data to be transferred outside the United Kingdom. Before doing so, we will assess necessity and use an appropriate legal mechanism where required, together with reasonable safeguards.

Where an exchange can be managed using non-personal corporate information or anonymised data, we will prefer that approach.

Retention and security

We retain information only for as long as necessary to respond to, assess or manage the relationship, meet legal obligations, resolve disputes and maintain reasonable business records. Periods depend upon the nature of the enquiry and are reviewed periodically; information that is no longer needed is appropriately deleted or anonymised.

We apply reasonable organisational and technical measures, although no transmission or storage system can guarantee absolute security. If you receive a suspicious message purporting to come from AquaVance, contact the corporate email address directly.

Your rights

Under the UK GDPR and applicable United Kingdom law, depending upon the circumstances you may request access, rectification, erasure, restriction or portability, or object to processing. You may also withdraw consent where consent is the basis used, without affecting earlier processing.

• Email info@aquavanceglobal.com and clearly describe your request.
• We may request reasonable information to verify identity and protect personal data.
• We will respond within the applicable legal period and explain any lawful limitation.

Complaints and changes

If you believe we have not resolved a concern appropriately, you may complain to the Information Commissioner's Office (ICO), the United Kingdom data-protection regulator, at ico.org.uk. We would appreciate the opportunity to review your concern first.

We may update this policy when our operations, website or legal obligations change. The latest revision date will appear at the beginning of this page.